Start support
Tell us what
is going wrong.
You do not need to know whether the cause is hardware, Windows, BIOS, Wi-Fi or software. Give us the symptom and ADA Tech will start from there.
What helps us diagnose faster
Four useful details.
1. Device or system
Laptop model, desktop, router, printer, office network or other system.
Laptop model, desktop, router, printer, office network or other system.
2. Symptom
What exactly is happening? Error message, blue screen, no power, slow speed, disconnection, etc.
What exactly is happening? Error message, blue screen, no power, slow speed, disconnection, etc.
3. When it started
After an update, fall, power issue, new software, hardware change—or no obvious reason.
After an update, fall, power issue, new software, hardware change—or no obvious reason.
4. Impact
Is the device still usable, or has work stopped completely?
Is the device still usable, or has work stopped completely?
Device diagnostic: N$120
For standard laptop/desktop diagnosis. The fee can be waived when an approved repair/service of N$350+ follows.
Other routes
Already know what you need?
QUOTE
Request a quote
For a known service, installation or project where you already understand the need.
Request quote →EXISTING CLIENTFollow up on previous work
Priority review, warranty/rework, complaints and ticket tracking belong in the Client Desk.
Open Client Desk →BUSINESSRecurring organisational support
For teams that need ongoing support across users, devices and business technology.
Book Managed IT assessment →